Frequently asked questions

Everything you need to know about your stay at Camping 4 Étoiles de Saint-Raphaël

The campsite is located in Le Dramont, a commune of Saint-Raphaël, 7km from the town center.

The campsite is a stone’s throw from the “le Dramont” TER station, accessible by changing trains from the Saint-Raphaël Valescure or Cannes TGV stations. You can also reach the campsite by bus from the Saint-Raphaël bus station, stopping at the “le Dramont” stop (lines 8 or 21).

Wifi is available throughout the campsite free of charge.

Pets are accepted except 1st and 2nd category dogs (maximum 2 per pitch/rental) provided they are vaccinated and not agressive.

We have 3 direct accesses to the beach, which is a pebble beach in the continuation of the Débarquement beach which has a large strip of sand and pebbles near the water. A sandy beach (Tiki plage) is a 10-minute walk from our campsite.

Yes, subject to availability. The fee is €5/day, capped at €35 for the entire stay (if longer than one week).

Charcoal barbecues are prohibited. You can bring your own gas or electric barbecue.

Electric planchas can be rented for €7/day, €15/weekend (Friday to Sunday) or €30/week.

The campsite has 2 sanitary blocks, one with outdoor showers, canidouche, and chemical toilet emptying point.

Choosing your pitche is free of charge. If you know the campsite and would like a specific pitch, please contact us to check availability.

If you’ve never been before, you can mention your preferences in the “comments” section of your booking form. Subject to availability, we’ll assign you the pitch best suited to your needs.

Pillows, comforters and mattress protectors are available in all mobile homes.

Please note: for “four-flower” and Premium accommodation, bed linen and towels are provided.

For “two- or three-flower” accommodation, bed linen is an additional charge of €18 per set.

The kitchens are fully equipped.

The baby kit is included for our 4-flower and Premium rentals.

For other rentals, a baby kit (cot + high chair) can be hired from reception for €6/day, up to a maximum of €42 for the entire stay.

On a day-to-day basis, you are responsible for cleaning your home. If you don’t want to do the end-of-stay cleaning yourself, our cleaning team can take care of it for you for 110€. You can request this at reception. End-of-stay cleaning is included for Premium rentals.

It is forbidden to set up a tent next to or on the terrace of a rental property. We offer camping pitches for this purpose.

Yes, we also have 2 trampolines for children.

The campsite has a multisport field, several outdoor sports facilities, a fitness room, several petanque courts and ping pong tables.

We lend out soccer balls, ping pong rackets and balls, and boules.

We have a laundromat equipped with multiple washing machines and dryers, as well as an ironing board (irons can be borrowed from reception).

The kids’ club welcomes children aged 5 and over.

Our outdoor pool is heated in low season, or when necessary.

Yes, swimming shorts are allowed in the pool.

The campsite has a Monoprix supermarket, a takeaway pizzeria and a bar – restaurant – snack bar – ice cream parlour.

A deposit of 200€ is required upon arrival (in the form of a credit card imprint, cheque or cash).

No. We do not accept VACAF vouchers. We only accept french holiday vouchers.

Accommodation is guaranteed from 5pm.

If you arrive earlier, you can check in at reception. If the accommodation is already ready, you can take possession of it straight away. If not, you can use the campsite services in the meantime, and we will contact you as soon as your holiday rental is ready.

Reception is open from 9am to 8pm non-stop.

If you arrive after 8pm, the night watchman can welcome you. If he’s not at reception, his mobile number is displayed on the door. Important: the campsite gates close at midnight. If you arrive later, you won’t be able to bring your car in. You’ll need to come back to reception the next day to finalize your check-in and collect your ID.

Yes, babies are included in the accommodation’s capacity. The maximum number of people indicated in the cottage can not be exceeded.

Please note that children under the age of 3 are free our campsites all season long, as are children aged 3 to 7 outside of July/August!

No, the day of arrival is free (you can arrive any day of the week).

Yes.

In low season, the minimum stay is one night for pitches and two nights for rentals.

In high season (July/August) the minimum stay is one week for pitches and rentals.